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Things you need to know about water damage and drying it out

9/14/2019 (Permalink)

concrete floor with green fans, cords and a staircase on the right Equipment set up in the flooded basement

After your business or home experiences water damage from a leaky pipe, burst pipe, rainstorm or flood, you naturally want to get things back to pre lost condition as soon as possible.

You may consider the water damage clean up yourself for some saving. But the problem is the water damage cleaning and restoration is not always as straight forward as it seems. Calling an IICRC certified professional to dry your structure will help you to prevent the secondary damage including microbial growth and malodour to your property.

Certified crew at SERVPRO of Richmond assess the damage and professionally deal with situation by identifying the category of water loss including:

  • Category I (Clean water: pipe, water heater, steam lines. look and smell like tap water)
  • Category 2 (Gray water: such as heavy rain and flooding) 
  • Category 3 (Black water: grossly contaminated) 

Understanding the differences is so important because Category 2 and Category 3 water present health risks to your employees and customers or home occupant and need to be handled differently based on the IICRC – S500 standard.

Using the moisture meters, drying technology, calculation of number of air movers and how to flow the air and set up the dehumidifiers and days to dry will save you and insurances lots of money and time and prevent the secondary damage to your property.   

We have your business in mind!

7/13/2019 (Permalink)

At SERVPRO of Richmond Hill we understand your business. We understand that when
our services are required, we need to be there fast, get the job done quickly and most
importantly get the job done right. We would work closely with you to minimize the
impacts of a property damage and avoid any unnecessary interruptions to your

Whether you need us for commercial cleaning or catastrophe restoration; whether you
need to obtain reliable information about commercial cleaning and restoration
processes; and if you want quality cleaning with fastest response times call SERVPRO of
Richmond Hill at (416) 912-1038. At SERVPRO of Richmond Hill, we are committed to
providing our clients with the most reliable information and most current technology to
complete our restoration services and reduce any interruptions to your business and
lower recovery costs.

Call us today at (416) 912-1038 for more information.

Preventing Mold Growth at Your Property

6/27/2019 (Permalink)

Mold Growth Underneath Mattress!

If you are suspecting mold growth at your home or commercial property, be sure to call a professional mold remediation services like SERVPRO of Richmond Hill. Mold growth starts with humidity and can form as quickly as 48 hours after a water damage. If this occurs, SERVPRO of Richmond Hill can be called immediately to stop the spread of mold, minimize the damage, and remediate the situation.

Following tips are few possibilities to help in prevention of mold growth:

Reduce Steam

It is recommended that the shower fan should be left running as much as 20 minutes after a shower to ensure adequate amounts of moisture and condensation are removed from the air.

Maximize Air Flow

Air always seeks equilibrium. Adequate air flow will keep your property dry and direct the moist air outside your property.

Maintain Property

Any system that may let water in your property must be kept at a state of good repair including but not limited to plumbing and roofing at your property.

If you notice any mold problems at your property, Call SERVPRO of Richmond Hill immediately at (416) 912-1038. We can help eliminate any mold problem.

Canadian Underwriter writes about SERVPRO of Richmond Hill opening

6/21/2019 (Permalink)

SERVPRO® of Richmond Hill 

RICHMOND HILL, ON June 14, 2019/insPRESS – SERVPRO®, a premier cleanup and restoration company, has two new Franchise locations in Ontario. SERVPRO® of Richmond Hill will respond to the area’s property damage emergencies, ranging from multi-million-dollar disasters to those suffered by individual businesses and homeowners.

“A fire or water damage to your home or business can be such a traumatic event,” said TJ Zakeri, owner of both locations. “SERVPRO® of Richmond Hill will come in to clean up and restore property damage situations. Our goal is to put the property owner back in control as quickly as possible.”

SERVPRO® clients include insurance companies and commercial & residential property owners seeking superior and timely restoration services. With more than 50 years of experience, the SERVPRO® System’s time-tested techniques, industry-leading software, and proprietary cleaning products have helped make SERVPRO® franchises stand out in the industry.

SERVPRO® of Richmond Hill is full-service restoration companies offering fire, mould, water-damaged and contents related services, and the complete reconstruction of damaged structures. Many Franchisees also offer cleaning and restoration of special items, such as: HVAC duct systems; building exteriors; electronic equipment, including computers; and documents restoration.

For more information on SERVPRO® of Richmond Hill please contact TJ Zakeri at 416-912-1038

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services, and mould mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners. In 2010, the SERVPRO® System opened its first Canadian office in Edmonton, AB. Additional Canadian Franchise opportunities are being offered in all provinces (except Quebec) at this time.


Contact: TJ Zakeri, P. Eng.



Different Types of Water Damage Categories

6/13/2019 (Permalink)

Institute of Inspection Cleaning and Restoration Certification S500 Standard and Reference Guide

Different Types of Water Damage Categories

Do you know the difference in water losses? Do you know the restoration process will differ depending on the water category?

There are three different categories that a water loss is classified in depending on the category of water. These help us determine the best plan to make your water loss “Like it never even happened.”  SERVPRO of Richmond Hill trained technicians will diagnosis the type of water category depending on the source of the water damage. Here are the definitions of each category as defined by ANSI/IICRC S500-2015:

Category 1 Water – or “clean water” originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. Examples include but are not limited to broken water supply line, tub or sink overflows, melting ice or snow and broken toilet tank. Remember Category 1 water may not always remain clean after it comes into contact with other surfaces or materials and deteriorate to Category 2 or 3.

Category 2 Water – or “grey water” refers to a source of water that contains a significant degree of microorganisms and nutrients of micro-organisms including chemical, biological or physical contaminants and causes discomfort or sickness if contacted or consumed by humans. Examples include but are not limited to toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water - or "black water" and is grossly contaminated. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness and has adverse effects on the indoor environment. Examples include but are not limited to water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water.

You can depend on SERVPRO of Richmond Hill to help navigate the water loss to ensure proper mitigation and restoration of your home or business “Like it never even happened."