Recent Water Damage Posts

Water Damage duration and impact on your property

2/25/2020 (Permalink)

Water Damage on the Christmass day in condo in downtown Toronto We receive a call from property manager of condominium on the Christmas day to send the emergency crew to water damage clean up.

Water Damage duration and impact on your property


  • Water spreads quickly throughout and absorbed into the material and saturate quickly
  • Potential electrical hazard

In 24 hour

  • Property structure swell and fall, and furniture may crack and mal odour

48-72 Hours:

  • Causes secondary damage including bio hazard, mold and mildew grow and spread such as aspergillus and penicillium that can cause fever and chills, a cough that brings up blood (hemoptysis), Shortness of breath, Chest or joint pain, Headaches or eye symptoms, Skin lesions.
  • Damage on the paints, wood flooring and frames

Over 72 hours

  • Structural integrity may compromise safety
  • Significant increase in the water damage clean up and restoration

When you call SERVPRO of Richmond Hill and once authorization signed by customer, our emergency crew start the work in 60 min and we provide you the estimate in 4 hours.

Work with all insurance compnay

2/2/2020 (Permalink)

We work with all insurance compnay We work with all insurance

At SERVPRO of Richmond Hill, we work with all residential and commercial insurance companies such as Intact, Traveler, economical, TD Insurance, Personal, Heartland Farm, Portage, Aviva, the co-operator, Allstate, Desjardin.

We follow IICRC standard S-500 and S520 and we follow the insurance guidelines.

We provide all drying report and moisture reading for your insurance adjusters as well as daily monitoring.

SERVPRO of Richmond Hill not only do the 24 hour emergency service for water, fire, mold clean up and restoration but also provide the re-construction services.

call us for your any water, fire, mold, bio hazard clean up and restoration and construction. our certified crew will be there shortly.

Call us 416-912-1038 

The impact of drastic changes in weather

1/28/2020 (Permalink)

Water Extraction from Hard wood Flooring Water Extraction

Impact of drastic changes in weather

This has been one very confusing winter. Rain one day, snow the next. With weather like this a huge issue in your home is the issues you wont see as they happen... your pipes. When weather fluctuates from below freezing temperatures to very warm temperatures, it causes your pipes to expand and decompress. When weather is fluctuating so quickly it causes a lot of stress on the pipes in your home. in case of emergency, let SERVPRO of RichmondHill come take care of the mess and stress for you. With our state of the art equipment, we are able to tackle any pipe burst, flood or water damage.

Our certified crew are available to help you 24 hour anywhere 

Mold Presence

11/21/2019 (Permalink)

Mold Presence Microbial Growth Presence

Mold Presence

The presence of mold and dispersion of mold spores will reduce the indoor air quality of your home. Mold will also cause unsightly stains and unpleasant odors. It will not, however, cause structural damage. Mold tends to grow on surfaces rather than deep into substrates. In order for structural damage to occur decay fungi, mold's cousin, need to gain a foothold. Don't be complacent though. The presence of mold means that the conditions are probably right for the fungi that cause decay, too. Decay fungi spores, moisture, food, and temperatures over 40 degrees are all it takes for the rot process to begin.

Call us today at SERVPRO of Richmond Hill. You cant reach us 24/7, No matter the time we are prepared and ready for your disaster. 

Structural Drying and Restoration

11/5/2019 (Permalink)

Mold under flooring This mold was caused by water damaged that was not properly dried

Structural Drying and Restoration to prevent mold growth

Do not assume that the water is completely dried because the visible signs of standing water aren’t there. Building materials has little pores water gets through, and the water can be collected in the pockets, unknown to you water is now under your flooring creating mass destruction. This secret under flooring water becomes old and the Stale water vapor also can be saturating indoor air, which can cause incremental damage and musty odors in your building and destroying their contents over a period of time.

Using moisture meters are very important for detecting water pockets post water damage or a house flooding. These moisture meters accurately determine the amount of saturation that is in the building materials and can tell where drying needs to take place. If you are caught in this situation in your office or your home, do not take chances and assume that it’s all good it is likely to cause mold growth and further damage. Call a professional drying service to prevent further lost that may not be visible.

Basement flooding

10/31/2019 (Permalink)

A Flooded Basement A flooded basement

Water Damage and Flooded Basement

If your basement or crawl space gets flooded, you may want to save your personal belongings without thinking. However, you really don’t know the danger that can be caused, the water level may be high enough to reach electrical outlets or it may also be sewage water.

Avoiding potential dangers:

  • Do not enter this space until a professional arrives assess the possible danger and shuts down the electricity.
  • Gas leaks are frequent after flooding. So, you need to access the gas line and shut it off.
  • Flashlight are pretty handy in these situations, also you need to wear the appropriate clothing. Gloves are also vital.
  • If this is a case when you know where the water is coming from and it is sewage water avoid entering the water at all. Entering sewage water can make you very ill.

Now that you have received the ok from a professional you may now enter the space and start retrieving your personal belongings.

Things you need to know about water damage and drying it out

9/14/2019 (Permalink)

concrete floor with green fans, cords and a staircase on the right Equipment set up in the flooded basement

Things you need to know about water damage and drying it out

After your business or home experiences water damage from a leaky pipe, burst pipe, rainstorm or flood, you naturally want to get things back to pre lost condition as soon as possible.

You may consider the water damage clean up yourself for some saving. But the problem is the water damage cleaning and restoration is not always as straight forward as it seems. Calling an IICRC certified professional to dry your structure will help you to prevent the secondary damage including microbial growth and malodour to your property.

Certified crew at SERVPRO of Richmond assess the damage and professionally deal with situation by identifying the category of water loss including:

  • Category I (Clean water: pipe, water heater, steam lines. look and smell like tap water)
  • Category 2 (Gray water: such as heavy rain and flooding) 
  • Category 3 (Black water: grossly contaminated) 

Understanding the differences is so important because Category 2 and Category 3 water present health risks to your employees and customers or home occupant and need to be handled differently based on the IICRC – S500 standard.

Using the moisture meters, drying technology, calculation of number of air movers and how to flow the air and set up the dehumidifiers and days to dry will save you and insurances lots of money and time and prevent the secondary damage to your property.   

Preventing Mold Growth at Your Property

6/27/2019 (Permalink)

Microbial Growth on drywall Mold Growth on drywall

Preventing Mold Growth at Your Property

If you are suspecting mold growth at your home or commercial property, be sure to call a professional mold remediation services like SERVPRO of Richmond Hill. Mold growth starts with humidity and can form as quickly as 48 hours after a water damage. If this occurs, SERVPRO of Richmond Hill can be called immediately to stop the spread of mold, minimize the damage, and remediate the situation.

Following tips are few possibilities to help in prevention of mold growth:

Reduce Steam

It is recommended that the shower fan should be left running as much as 20 minutes after a shower to ensure adequate amounts of moisture and condensation are removed from the air.

Maximize Air Flow

Air always seeks equilibrium. Adequate air flow will keep your property dry and direct the moist air outside your property.

Maintain Property

Any system that may let water in your property must be kept at a state of good repair including but not limited to plumbing and roofing at your property.

If you notice any mold problems at your property, Call SERVPRO of Richmond Hill immediately at (416) 912-1038. We can help eliminate any mold problem.

Different Types of Water Damage Categories

6/13/2019 (Permalink)

Institute of Inspection Cleaning and Restoration Certification S500 Standard and Reference Guide

Different Types of Water Damage Categories

Do you know the difference in water losses? Do you know the restoration process will differ depending on the water category?

There are three different categories that a water loss is classified in depending on the category of water. These help us determine the best plan to make your water loss “Like it never even happened.”  SERVPRO of Richmond Hill trained technicians will diagnosis the type of water category depending on the source of the water damage. Here are the definitions of each category as defined by ANSI/IICRC S500-2015:

Category 1 Water – or “clean water” originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. Examples include but are not limited to broken water supply line, tub or sink overflows, melting ice or snow and broken toilet tank. Remember Category 1 water may not always remain clean after it comes into contact with other surfaces or materials and deteriorate to Category 2 or 3.

Category 2 Water – or “grey water” refers to a source of water that contains a significant degree of microorganisms and nutrients of micro-organisms including chemical, biological or physical contaminants and causes discomfort or sickness if contacted or consumed by humans. Examples include but are not limited to toilet bowls with urine (no feces), sump pump failures, seepage due to hydrostatic failure and water discharge from dishwashers or washing machines.

Category 3 Water - or "black water" and is grossly contaminated. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness and has adverse effects on the indoor environment. Examples include but are not limited to water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water. Category 2 Water or Grey Water that is not promptly removed from the structure and or have remained stagnant may be re classified as Category 3 Water.

You can depend on SERVPRO of Richmond Hill to help navigate the water loss to ensure proper mitigation and restoration of your home or business “Like it never even happened."